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News By Food & Beverage Guest Room New Openings
Department Sales & Marketing Safety & Security Industry News
Published on Tue Mar 26, 2013 2:51 am
Source:  FCS/Press Release


FCS Unicorn Now Rated "Avaya Compliant" with Avaya Communications Server 1000

Broadened PBX support helps large-scale integrated resorts with multiple hotels, or other similar businesses, manage high-end telecommunications service billing and integration with 3rd party management systems, using either on-site or hosted solutions.

ATLANTA - January, 2013 - FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, today announced that its FCS Unicorn, a Universal Interface and Billing system, is compliant with key communications solutions from Avaya, a global provider of business collaboration and communication solutions.


FCS Unicorn provides both onsite and hosted high-end billing systems for large-scale hotels, integrated resorts or multi-property operations. FCS Unicorn's ability to interface with many different property management systems and other hotel applications simplifies billing and system integration for complex hospitality implementations.

The application is now compliance-tested by Avaya for compatibility with: Avaya Communication Server 1000 (Avaya CS 1000) 7.5, in addition to previously announced compliance with Avaya Aura Communication Manager 6.2.

"FCS Unicorn improves operational efficiencies for our hotel customers and benefits hoteliers who want the convenience of a cloud-enabled solution with comprehensive billing capabilities for multiple systems via one interface," says Tom Dillon, CEO of FCS. "Whether it is a large scale integrated resort, a chain hotel or a boutique hotel, hoteliers can now incorporate new technologies into their Avaya communications infrastructures confidently, cost effectively and with ease."

FCS is a Technology Partner in the Avaya DevConnect program-an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.

As a Technology Partner, FCS is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure-speeding deployment of new applications and reducing both network complexity and implementation costs.

"Development partners like FCS are helping Avaya reach new markets," said Eric Rossman, vice president, developer relations, Avaya. "Working with FCS gives us a window into additional technology development, and opens new doors of opportunity for us to explore."

Additional Resources

www.avaya.com/devconnect

www.devconnectmarketplace.com

About Avaya | Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.

About FCS | Founded in 1982, FCS is a comprehensive hospitality technology solutions and services provider, with an extensive portfolio of integrated products used by more than 4,000 hotels with over 8,000 installations in 32 countries.

FCS Gateways include a universal interface and billing solution offering onsite or hosted options, and an analogue and SIP-based voicemail solution. FCS Hotel Operation Applications consist of five web-based guest serving applications including e-Connect, e-Engineering, e-Housekeeping, e-Concierge and e-Recovery, which will be available on cloud-enabled environment. These operation applications can be extended to run on field staffs' smart mobile devices, allowing them to take immediate action and improve guest service. FCS Mobile Applications are also available on guests' own mobile devices and in-room IP phones, allowing guests to access hotel information and services anytime and anywhere. For more information, please visit http://www.fcscs.com.
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